Terms and Conditions » Budget Plan 2021-03-04

Glen Fuels Budget Plan Terms and Conditions

• Applications are subject to approval by the Glen Fuels accounts department.
   
• First order of €500 or 500 litres must be paid in full. 
   
• Direct Debit of minimum €120 is called on the 5th or 20th of each month, based on an average annual usage of 1,300 litres. The recommended monthly direct debit amount is calculated by the credit control department on receipt of application.
   
• Budget Plan deliveries are capped at 500L. To order a higher value, you are required to (a) have sufficient credit on account, (b) pay the difference when placing the order, or (c) increase the Direct Debit if there are enough months left in the Budget Plan year.
   
• The price you pay is the list price quoted on the day of delivery. 
   
• Budget Plan customers are required to buy their heating oil from Glen Fuels.
   
• Budget Plan fiscal year runs from July 1st to June 30th. The account must be balanced by June 30th each year. The Budget Plan will roll into the next year if you do not cancel before June 1st each year. You may join the Budget Plan at any stage. The monthly direct debit will be calculated pro-rata. This means the amount you sign up to when completing the application form may be subject to change at the recommendation of our accounts department.
   
• A returned Direct Debit will be notified to you by email and you will be required to phone our office with a credit/debit card payment. Glen Fuels reserves the right to apply a €20 admin fee for failed direct debits, which will be collected at the next payment date. If Direct Debits are routinely returned, Glen Fuels reserves the right to cancel the Budget Plan and its benefits.
   
• You have the right to cancel your SEPA Direct Debit for Budget Plan at any time by writing to Glen Fuel Services Ltd. and informing your bank, building society, or credit union with 30 days notice.

Budget Plan customers receive Magnus™ Monitors Homes free of charge. To opt out, please email monitoring@glenfuels.com.

Budget Plan is one offering in the Magnus™ Monitors Homes suite of services.

Budget Plan entitles the account holder to Magnus™ Monitors Homes free of charge.

• The complimentary Glen Fuels Magnus™ Monitors Homes is contingent on you operating the Budget Plan account within its terms for a Minimum Term of 36 months from the date of Magnus™ Monitors unit installation.
   
• To avail of Glen Fuels Magnus™ Monitors Homes, you are required to buy your heating oil exclusively from Glen Fuels for the duration of the 36 months Minimum Term.
   
• You receive complimentary use of the Magnus™ Monitors unit for the Minimum Term. It remains the property of Glen Fuels. If you do not purchase the Magnus™ Monitors unit from Glen Fuels during or after the Minimum Term, Glen Fuels reserves the right to remove the Magnus™ Monitors unit and/or cancel the service in the event of failed direct debits or if you cancel the Budget Plan.
   
• Magnus™ Monitors unit installation and functionality is subject to network coverage / data signal availability at the installation location. The service is contingent on the reliability of the data service provider in that geographical location at any given time. Glen Fuels and Magnus™ Monitors are not the data service providers.
   
• You, or a third party, must not damage the device, interfere with or cause obstruction to the Magnus™ Monitors unit as the you will be liable for full replacement and/or repair costs. If an engineer is required to visit the property after installation, Glen Fuels call-out rates will apply.
   
• If the Magnus™ Monitors unit becomes defective during the Minimum Term, Glen Fuels will repair/replace the Magnus™ Monitors unit at no cost to you.
   
• In the event of a technical issue, please contact your local Glen Fuels depot.
   
• If you are moving house, you must notify Glen Fuels immediately so that the Magnus™ Monitors unit can be removed from the property.

• There is no annual license fee charge for Budget Plan customers. This annual license fee syncs the Magnus™ Monitors unit with the app, it enables Glen Fuels remote tank monitoring, and it facilitates priority oil deliveries. After the initial cooling-off period of 30 days, we do not offer a refund on the license fee. 
   
• There is no fee for installation of the Magnus™ Monitors unit onto plastic oil tanks for Budget Plan customers. Steel tank installations are priced according to site inspection (this fee also applies to Budget Plan customers).
   
• When you cancel your Budget Plan account, this automatically cancels the Glen Fuels Magnus™ Monitors Homes. To cancel Glen Fuels Magnus™ Monitors Homes, we require 30 days’ written notice from you at any time during the Minimum Term contract. Failure to operate within the Terms and Conditions will result in deactivation and/or removal of the Magnus™ Monitors unit. At the end of the Minimum Term, this service will automatically roll over into another Minimum Term contract. To stop the direct debits rolling into another Minimum Term contract, we require 30 days' written notice from you. Our email address is monitoring@glenfuels.com. 

Agreement -

I/We have read the Terms and Conditions and agree to abide by them.
I/We agree that Glen Fuels reserves the right to amend the Terms and Conditions.
I/We confirm that the information given on this application form and direct debit mandate is true and correct.
I/We agree and understand that Glen Fuel Services Ltd. is not obliged to accept this application nor to give any reason for refusing the same, nor to enter into any correspondence in regard thereto.